State Farm® Insurance Agent Vanessa Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emily Hutchinson
September 29, 2026
5
out of
5
rating by Emily Hutchinson
"Amanda was fantastic and helped meet all of our insurance needs!"
We responded:
"Thank you so much! ❤️ We’re so glad Amanda took great care of you and helped with all your insurance needs. We truly appreciate you trusting our State Farm team! 😊"
Noah Baker
September 29, 2026
5
out of
5
rating by Noah Baker
"Amanda B. was very helpful and incredibly quick with getting us a quote and coverage for a renter’s policy. She also quoted us for additional coverage at better rates!"
We responded:
"Thank you so much! ❤️ We’re thrilled Amanda B. made the process quick and easy while helping you find great coverage and better rates. We truly appreciate you choosing our State Farm team! 😊"
kerri paine
September 29, 2026
5
out of
5
rating by kerri paine
"Kylie was very thorough and explained all the coverages and what was included. She was able to save me a lot of money on my car insurance. I’m very impressed with this office."
We responded:
"Thank you so much for the wonderful review! 😊 We’re so happy Kylie took great care of you and made sure your insurance was explained clearly. Saving you money while making sure you understand your coverage is a win-win! We truly appreciate you choosing our State Farm office and are so glad to have you as part of our insurance family! ❤️"
Ashlea Marie
September 29, 2026
5
out of
5
rating by Ashlea Marie
"This office is so accommodating they informed me more about insurance than I could’ve ever known. I honestly thought I only needed it for legal reasons. I’m so happy for the informative girls at this office. They also offer you drinks right when you walk in the hospitality is amazing."
We responded:
"Thank you Ashlea for the kind words! ❤️ We love helping our customers better understand their insurance while making them feel right at home! We're glad you enjoyed the drinks! 😊"
Lydia Romero
September 28, 2026
5
out of
5
rating by Lydia Romero
"Vanessa is a true professional. I am a fellow agent from across the country, and she is always willing to help solve a problem or dive in to help a customer, even when they aren't hers."
We responded:
"Thank you so much! ❤️ That truly means a lot, especially coming from a fellow agent. I know you take great care of your customers too! We are all one big family of Good Neighbors! 😊"
Elizabeth D Stafford
September 9, 2026
5
out of
5
rating by Elizabeth D Stafford
"Vanessa Brown spent time reviewing my auto, house and insurance policies as well as reviewing my Roth IRA performance. She is very knowledgeable and was able to save me money as well as additional coverage for my home an auto. She has been my agent since 2006 after moving to Tennessee from Missouri. I appreciate her assistance and help with all my needs."
We responded:
"Thank you Dawn so much for your kind words and for trusting my team & me since 2006! We’re so grateful to have you as a longtime Good Neighbor and are always happy to help with your insurance and financial needs. We truly appreciate you! ❤️"
Lanita Strickland
September 9, 2026
5
out of
5
rating by Lanita Strickland
"Best State Farm Agents I've Talked To In Years. They Take Time To Listen and Explain In Detail Every Question I Had. I've Recommended To Family and Friends."
We responded:
"Thank you so much for the kind words! ❤️ It means the world to us that you trust our team enough to recommend us to your family and friends. We’re always happy to listen, answer questions, and make insurance a little easier to understand. We truly appreciate you! 😊"
BKemp1977
August 31, 2026
5
out of
5
rating by BKemp1977
"Amanda and Vanessa continue to provide great service and support regarding insurance coverage and policies. Helpful and knowledgeable. Amanda was able to ease my concerns over getting insurance for a new car"
We responded:
"Thank you so much for the kind words! Amanda truly enjoys helping our customers, and we’re so glad she could ease your concerns with your new car. We appreciate you trusting our team! ❤️🚗"
Julie Carroll
August 27, 2026
5
out of
5
rating by Julie Carroll
"I have had a positive experience with Vanessa Brown office for many many years. They keep me informed of any changes and always take care of my needs. Her office employees are experienced and always helpful and delighted to help with any questions or problems I might have. Nothing is better than someone's personal attention these days. Its makes a world of difference to get a hold of a real person."
We responded:
"Thank you so much Julie for your kind words and for trusting our office for so many years! ❤️ We truly value our longtime customers and believe that personal service makes all the difference. We’re always just a phone call away and so grateful to be your Good Neighbor! 🏡❤️"
Shan Trotter
August 20, 2026
5
out of
5
rating by Shan Trotter
"Super friendly office. Vanessa is extremely knowledgeable about the insurance products."
We responded:
"Thank you so much for your kind words! ❤️ We’re truly grateful for your business and trust over the past 21 years. It’s been a pleasure being your Good Neighbor, and we appreciate you more than you know! "
Philip Rafael
August 19, 2026
5
out of
5
rating by Philip Rafael
"Taylor is an absolute gem! She’s incredibly professional, kind, and patient."
We responded:
"Thank you so much for the kind words Phillip! ❤️ We’re lucky to have Taylor on our team and so glad she provided you with the professional, caring service you deserve. We appreciate you!"
Cathy Powell
August 18, 2026
5
out of
5
rating by Cathy Powell
"Spoke with a representative from Vanessa Brown's office late Tuesday evening regarding a new homeowners policy. Amanda was very helpful and walked me through the process. No regrets, awesome service!"
We responded:
"Thank you so much for the wonderful review! 🌟 We’re thrilled to hear that Amanda was able to make the process of setting up your new homeowners policy easy and helpful. 🏡❤️ We truly appreciate you choosing Vanessa Brown’s office and look forward to being here whenever you need us!"
Donald Cooke
August 18, 2026
5
out of
5
rating by Donald Cooke
"Professional and courteous helping make it as painless as possible"
We responded:
"Thank you so much for your kind words! We’re glad we could make the process easy and painless. We truly appreciate you and are always here for our Good Neighbors! 😊"
Conrad Ottenfeld
August 16, 2026
5
out of
5
rating by Conrad Ottenfeld
"Vanessa and her crew are always super responsive to any request!"
We responded:
"Thank you so much for the kind review! We truly appreciate you trusting our State Farm agency with your insurance needs. Being a Good Neighbor means being here when you need us, providing friendly service, and making insurance a little easier to understand. We’re grateful to have you as part of our agency family for the last 21 years and look forward to helping you for many years to come! ❤️
"
Julie Morgan
August 5, 2026
5
out of
5
rating by Julie Morgan
"I was recently backed into at a grocery store parking lot and needed to check with my State Farm Insurance. I asked for a recommendation of a repair service as we are new to Knox County. The staff at the Vanessa Brown office was great! Taylor did an excellent job of connecting the claim to the other driver's Insurance Company. Jamie, also in the Vanessa Brown office, recommended we check the Jeff McCown Body Shop on Lovell. We did that and found it an excellent recommendation. Picked up my car, and it looks fantastic. The Jeff McCown Body Shop did a superior job! Great service all around. Highly recommend all."
We responded:
"Thank you so much for your kind words! We're sorry you had to go through the hassle of an accident, but we're thankful Taylor and Jamie were able to help make the process a little easier for you.
Welcome to Knox County! We're grateful to have you as our neighbor, and we're always just a phone call away whenever you need us. Thanks again for taking the time to share your experience—it truly means the world to our team!"
Elmer
August 4, 2026
5
out of
5
rating by Elmer
"Taylor was easy to work with, she answered all my questions in a timely manner. Very friendly, I’m glad that I was able to speak with her and she worked out everything for me. She was very thorough, answered all my questions and followed up 😊"
We responded:
"Thank you so much for taking the time to leave such a thoughtful review! 😊 We're so happy to hear Taylor took great care of you and made the process easy. She truly enjoys helping our customers understand their coverage and making sure every question gets answered. We'll be sure to pass along your kind words—they'll mean a lot to her. Thanks again for trusting our State Farm agency. We're always here whenever you need us!"
John Holland
July 27, 2026
5
out of
5
rating by John Holland
"Great agent to deal with as to State Farm Insurance"
We responded:
"Thank you so much John! We appreciate you so much!!"
Jonatan Moreno
July 14, 2026
5
out of
5
rating by Jonatan Moreno
"Vanessa and team always take great care of me and my family"
We responded:
"Thank you so much Jonatan! We appreciate you so much!"
Phil Trewhitt
July 11, 2026
5
out of
5
rating by Phil Trewhitt
"Vanessa operates her agency at the highest standards. Her review of every need is detailed, comprehensive and customer focused. She and her team are always helpful and when they don’t have an immediate answer, they determine the facts and get back to me timely."
We responded:
"Thank you so much Phil! It's our pleasure to serve you and we appreciate you so much!"
Christy Anderson
July 6, 2026
5
out of
5
rating by Christy Anderson
"She is very kind and knowledgeable. Saved me over 200 dollars and better coverage"
We responded:
"Thank you so much Christy! It is our pleasure to help you!"
Melinda Watson
June 30, 2026
5
out of
5
rating by Melinda Watson
"Amanda and Taylor at Vanessa Brown’s office were both very friendly and helpful."
We responded:
"Thank you so much Melinda! We really appreciate you!"
Angela Hiatt
June 24, 2026
5
out of
5
rating by Angela Hiatt
"It was an absolute pleasure working with Taylor at this State Farm agency! She was so sweet and helpful and assisting with the state to state transfer! Highly knowledgeable and extremely pleasant!!"
We responded:
"Wonderful Angela! Thank you for the review! My team is eager to help in any way you need. We appreciate you choosing our office here in TN!"
Wes Boyd
June 18, 2026
5
out of
5
rating by Wes Boyd
"Vanessa and her team are great!"
We responded:
"Thank you so much Wes! We appreciate your business!"
Daniel Hood
June 9, 2026
5
out of
5
rating by Daniel Hood
"Great help to her customers securing the best rates"
We responded:
"Thank you!"
Lisa Kimball
June 8, 2026
5
out of
5
rating by Lisa Kimball
"HIghly recommend this agency. We've been with them for 26 years and counting. Can't say enough praise for Vanessa and her staff. Vanessa's advice and watchful eye has saved us tons of money."
We responded:
"Thank you so much for the wonderful review Lisa! We really appreciate you choosing our agency to take care of your family!"