State Farm® Insurance Agent Vanessa Brown

"Kylie has been Very helpful and I appreciate that. She returns calls and follows up on issues."

"The staff at this office is second to none! If you are looking for an insurance agent/office that provides real life customer service that you can depend on, you should choose this office. Vanessa and Kylie are amazing! I cannot recommend them enough."

"I had a great experience connecting with Vanessa Brown State Farm Agency. Vanessa was incredibly responsive, knowledgeable, and genuinely helpful in answering my questions about insurance options in Tennessee. Even though I was just inquiring, she took the time to explain everything clearly and made the process feel easy and stress-free. Her professionalism and friendly approach really stood out. It’s clear she cares about helping clients make informed decisions. I would absolutely recommend reaching out to her if you’re looking for reliable and trustworthy insurance guidance."

"Easy to reach and helpful. My parents and I have used Vanessa Brown for years and she and her team have always been top tier. My mother had a really bad no fault accident, and Vanessa handled everything for her."

"Best State Farm office. Friendly and personal."

"Jamie has found me beneficial packages better than other companies I have dealt with. Their insurance packages are great! I would recommend anyone inquire."

"Kylie walked me through the things I needed to do to get my Safe and Save working on both my vehicles."

"Love Vanessa Brown’s office and the very helpful team members!"

"GREAT STAFF"

"Timely and professional. Communication was easy and detailed. The agent care for her customers and very informative"

"Kylie has been extremely helpful answering my questions and concerns, getting me plugged in with the claims office and assisting with vehicle damage photos."

"The best insurance agency out there! Kylie is so helpful and quick to respond to any questions. 😊"

"Kylie was amazing to work with! She made getting my car and renters insurance incredibly easy, explained everything clearly, and stayed on top of communication the whole time. If you’re looking for insurance, this is the place to go. Highly recommend Kylie!"

"Kylie was so helpful. Continued to follow up with me as I was buying a new car. I have been with State Farm forever and would highly recommend for all your insurance needs. She once again reviewed how Drive Safe could help me save on insurance premiums."

"Vanessa Brown State Farm office in Knoxville has been a 5 star experience after my car collision. Quick and responsive. Highly appreciated."

"I’ve worked with Vanessa Brown’s State Farm office for the past three years, and I can’t say enough good things about their team. Jamie and Kylie consistently go above and beyond every time I call or need assistance. They genuinely care about their customers’ needs, are always friendly, and provide top-notch customer service. It’s rare to find an insurance office that’s this responsive and personable. I highly recommend them for home, auto, and life insurance. Thank you, Vanessa and your team!"

"My wife and I have been with this group since our move to TN in 2014. Although we switched to State Farm in 1978 from another insurer because the other did not provide stated value insurance for a classic car we had at that time, we have stayed with State Farm ever since, through 3 other states (VA, KY and WV). Never have we had such a great agent and group to watch over us - not even close. Helpful, not pushy, friendly, easy to work with, and so knowledgeable - whether to discuss coverage possibilities, answer questions or deal with a (fortunately infrequent) claim, they are a real pleasure. Whether we are working with Jamie, Kylie or Vanessa herself, we highly recommend Vanessa and her crew!"

"Vanessa’s team was excellent in handling my situation in a quick, professional manner. Amanda was my primary contact and she was quick to follow up and keep me informed. Vanessa has a great team and all members were a pleasure to work with."

"Extremely fast response time to my inquiry!"

"Highly recommend this company. I had immediate response after a fire at my home. My needs for food, clothes and a hotel were taken care of with in 24 hrs"

"The State Farm team delivered on what they said they would do. I filed my claim online and got an immediate response. Took care of the entire process in order for me to resolve my claim. Very helpful and pleasant folks."

"They have been incredibly helpful and answered all of my questions very thoroughly. I was involved in a wreck, and they have provided amazing support throughout the process."

"Very polite lady and have me a reasonable price"

"Whenever an accident happens, there’s a level of stress, but Vanessa Brown and her team make the process flow seamlessly and with Open communication. Been a pleasure."

"Always so helpful and pleasant to deal with. Quickly resolve any issues. Great group to work with!"